FAQ's
Q1: How often should I use the SereneCare Eye Massager? We recommend using the eye massager for 15-20 minutes per session, 2-3 times a day. However, individual preferences may vary, so feel free to adjust based on your comfort and needs.
Q2: Can I use the eye massager with my eyes closed? Yes, the SereneCare Eye Massager is designed to be used with your eyes closed for a more immersive and relaxing experience.
Q3: Is the device suitable for individuals with sensitive skin? Absolutely. The eye massager is crafted with soft and hypoallergenic materials to ensure a gentle touch on the skin, making it suitable for users with sensitive skin.
Q4: How do I clean the eye massager? The eye massager comes with removable and washable eye covers. Simply detach them and hand wash or machine wash as needed for easy and hygienic maintenance.
Q5: Can I adjust the massage intensity? Yes, the intelligent sensors in the eye massager adapt the massage intensity to your unique eye shape and size. You can also customize settings through the SereneCare mobile app.
Q6: Is it safe to use the eye massager for extended periods? For optimal safety, we recommend adhering to the recommended usage time of 15-20 minutes per session. The device is designed with an auto shut-off feature for added safety.
Q7: Can I use the eye massager with my skincare products? Yes, you can use the eye massager in conjunction with your skincare routine. However, we recommend applying skincare products after using the device for the best results.
Q8: How do I charge the eye massager? The eye massager comes with a rechargeable battery. Use the provided USB cable to connect the device to a power source for charging.
Q9: Can I use the eye massager while wearing contact lenses? Yes, the eye massager is safe to use while wearing contact lenses. However, if you experience any discomfort, it's advisable to remove your lenses before use.
Q10: Can I travel with the SereneCare Eye Massager? Certainly. The eye massager is compact and portable, making it a convenient travel companion. Ensure it is fully charged before your journey for on-the-go relaxation.